Gutscheine - Fragen und Antworte

Buy a Gift Voucher

Vouchers can, if they are offered in our online-shop are purchased just like normal items. Once you have purchased a voucher and this was released (by AustralienWineStore) after payment process completed, You will find the amount ordered under your shopping cart. Now you can use the link "Send Gift Certificate" to send the desired amount by e-mail with adding a personal note to it.

How to Send Gift Vouchers

To send a coupon, please click on the link "Send Gift Certificate" in your shopping basket. To send a voucher, we need the following information from you: First and last name of the recipient. A valid e-mail address of the recipient. The desired amount (including partial amounts of your assets to a Friend). A short message to the recipient. Please check your details again before sending it. Prior to send your individual gift voucher you have the possibility to change and/correct your entries.

Shopping with your Voucher.

Once you have a credit, you can use this to pay your order. During the checkout process, you have the option to redeem your credit. If the credit is less than the value you need to choose your payment method for the difference. If your assets exceed the value of goods, of course, the remaining credit will be kept available for your next order.

Activating a Coupon.

If you have received a coupon via e-mail, you can activate the amount as follows:.
1 Click on the email link given. If you do not already have a personal account, you will have the opportunity to open an account.
2 After you put a product into the basket, you can enter your coupon code.

Should you face any problems:

Should you have any problems with a Gift Voucher, please do not hesitate to contact us via eMail : mail@australienwinestore.de
Please do assist us in giving us a brief explanation of the problems nature as well as your customer Id, the relevant Voucher Code and which Internet Broweser you are using.

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