Shipping-and-Returns

Please note that all prices mentioned in our shop system are excluding post & package.

Delivery times:
All items shown in our online shop are available and ready to be shipped.
For products with only limited availability, please note the displayed available quantities. Due to data transfer times, it may lead to overlapping in the case of orders.
In these individual cases, we will notify you of any changes to availability before shipment.

The duration is usually 1-2 days, for orders which are placed on a weekend 2-3 days.
Required for this is the presence of a person authorized to receive wines and available at the delivery address indicated by the purchaser.
You have the option to specify an alternative delivery address (e.g., an office / business address).
On request, call us on +49 (0) 6195-902169, we will be pleased to provide you with possible express charges for a shorter delivery time if appreciated.


Shipping costs
We only ship to the countries listed below. Depending on the size of your order, you will be shipped by UPS or by courier. The respective shipping costs can be found in the table below. If you would like to send it to another country please write us an email (info@australienwinestore.de) and please state the article with the quantity and the delivery address with the country and the corresponding postal code. We will inform you at short notice whether we can also ship to the country you are interested in and we will inform you about the shipping costs, as we have to ask the shipping possibility and the costs in advance with our shipping partner.

Standard parcel shipping costs to countries, shipped with UPS :

Zone-1: DE
up to 30 Kg -  8,00 EUR

Zone-2: AT, BE, NL, CZ
up to 30 Kg - 16,00 EUR

Zone-3: CH
* For Swiss VAT clarification, please make your selection and 
place your order via E-mail
up to 18 Kg - 45,00 EUR
up to 25 Kg - 53,00 EUR
up to 40 Kg - 95,00 EUR

Zone-4: FR, DK, IT, LU
up to 30 Kg - 20,00 EUR

gift wrapping and gift boxes are not included in standard shipping costs, unless items selcted from our present service section and ready gift hampers.